Key Leadership Skills For 2nd Line Managers & Supervisors
The role of first line managers in healthcare settings is challenging and complex. Over 20 years ago Pembrey et al (1980) demonstrated that ward sisters (front line managers) have a complex role with three parts: clinical expert; educator; and manager. However this is easier said than done!
Many managers struggle to balance the competing complexity and demands of the role. This is supported by research conducted in the UK by the Royal College of Nursing (2009). In summary the research highlighted that ward sisters (front line supervisors/managers) are often unclear about expectations of them and lack the time, resources and authority to lead effectively. Other national and international studies suggest ward leaders do not believe they have the power to set priorities and are often merely responding to the demands of the system.
In this context the engaging Workshop will focus of specific skills required for front line managers working across healthcare.
The workshop will specifically explore the following themes drawing on practical examples of how to implement and develop front line supervisors including:
- Leadership and management development
- Core skills of Operational Planning
- Clinical Governance
- Capacity to develop Teams
- Professional reflection
- Define the term competencies in the context of supervisors
- Explore key leadership competencies in relation to supervisors
- Identify how supervisors can implement key leadership skills within their work environment
- Explore how leadership competencies can be evaluated
Dr. MICHAEL SHANNON
Experienced in Corporate, Managerial and Clinical Leadership both in Ireland and England.
Institute of Leadership Royal College of Surgeons Bahrain, Dubai and Ireland
- Health Service Executive Ireland
- Department of Health and Children, Ireland
- International Learning Community, Iceland
- Roche International Limited, Middle East, Oman